Gladstone have been notified by Worldpay that they are to change the payment URL’s to remove any reference to RBS and to ensure payment continues after 1 February 2012. A second URL change is also required to improve cross site scripting (security).

Gladstone recommend the following options:

• Option 1 - Complete the configuration changes yourselves. Gladstone will make a document available to you. As this work sits outside the Gladstone’s Support Contract and is required by Worldpay, should there be any issues with payments following the changes and Gladstone’s assistance is required, this will be charged at our usual daily rate.

• Option 2 - Gladstone will complete the configuration changes on your behalf at a cost of £150 per Connect installation (some customers have more than one installation). A purchase order for this will be required.

• Option 3 - You may wish to take the opportunity to upgrade to Connect 3.3 as the URL has already been corrected in this version.

Please let us know which option you would like to use by clicking on the hyperlink below.

Complete the requirements form online by clicking here.